How do I uninstall the software without getting error messages or resetting my entire PC (the latter of which is found via Start menu > Settings > Update & Security > Recovery > Day. (I have an HP ENVY 15 Notebook PC (Product number G0T55AV) with Microsoft Windows 10 Home 64-bit (Version 1803 (OS Build 17134.228)). I DO NOT HAVE THE PRINTER ANYMORE, but I do have the original installation disc that came with it (which has Windows version 24.2.0 of the necessary software). Although doing so reinstalled the software, I no longer get any error messages. As a result, I don’t specifically know which uninstall procedure caused the message to appear.ĭue to this error, I performed a System Restore. It would probably be worth mentioning that I did not restart my computer until after I uninstalled all 3 programs. 0), HP Photosmart 6510 series Help (Version 140.0.2.2), and HP Photosmart 6510 series Product Improvement Study (Version. The specific programs I uninstalled are HP Photosmart 6510 series Basic Device Software (Version. “There was a problem starting C:\Program Files\HP\HP Photosmart 6510 series\bin\HPStatusBL.dll The specified module could not be found. When I recently restarted my PC after using typical procedures to uninstall 3 software programs related to the HP Photosmart 6510 e-All-in-One Printer – B211a (Product number CQ761A), a RunDLL error message would appear on my desktop after I signed in.
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